Packages are usually shipped within 2 days of receipt of payment or as stated in the lead time stated in the product description. The purchased products are delivered at the customer's expense.

The return of a new product with all tags and no signs of use may be accepted if the period not longer than 14 days from the date of delivery has expired. Proof of purchase must be attached to the returned goods. In this case, shipping costs are borne by the buyer.

The request for a return should be made via the website: Szpan Fishing => Your account => Order history => Select the table next to your purchased goods => Details => after finding the "Return of goods" form on the website - please follow the instructions.

After holding your application, we will provide you with further guidance. In case of problems, please contact us by phone.

Withdrawal from a distance contract

a). Each customer who is a consumer within the meaning of art. 22 [1] of the Civil Code and the user of the SzpanFishing online store is entitled - under the law - to withdraw from the concluded contract for the purchase of goods, without giving any reason, within the time limit described below.

The goods together with the declaration of withdrawal from the contract should be sent to the following address:

Name: SzpanFishing

street: Sowińskiego 22DD1

zip code: 05-270

city: Marki

Poland

Deadline:

The right to withdraw is granted to the consumer within a deadline of 14 days, which begins on the day the consumer receives the goods. The deadline is met if, before its expiry, the consumer sends a declaration of withdrawal to the address given above.

 The goods should be returned unchanged, unless the change was necessary within the limits of ordinary management. Regular management is understood as such familiarization with the goods as would be possible in a traditional store.

 Please attach to the returned goods:

- completed product return form located in: Customer Panel => Your account => Returns

- please return the original receipt / invoice, which is required by the Tax Office to refund the previously paid VAT.

Reimbursement of benefits:

In the event of withdrawal from a distance contract, the contract is considered void. What the parties have testified is returned unchanged, unless the change was necessary within the ordinary management. The return should be made immediately, not later than within 14 days. The entrepreneur may withhold the reimbursement of payments received from the consumer until he receives the items back.

The purchased goods should be returned to the following address:

Name: SzpanFishing

street: Sowińskiego 22DD1

zip code: 05-270

city: Marki

Poland

 The costs of returning the goods are borne by the consumer. Pursuant to Art. 34 point 2 of the Act of 30 May 2014 on consumer rights.

Please send the returned goods by courier.

We do not accept packages sent at our expense !!!

RETURN OF THE RETURNED GOODS - after prior arrangement, it may be made in the form of a transfer to the account from which the payment was made or generating a DISCOUNT CODE for the equivalent of the previously transferred amount for the returned goods. The discount code can be used for subsequent purchases.

If the return is caused by a supplier's error, SzpanFishing will collect the goods from the customer. In this case, SzpanFishing ensures the receipt of goods via its courier after prior printing of the consignment note by the customer.

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